Tag Archives: Crap

I Still Can’t Get No Satisfaction

Do you ever go back and look at your old posts?  There are a few that stand out in my memory, but mostly I forget about them unless someone else says something that brings it all back.  And then I have to go look.

Kate, from Views and Mews by Coffee Kat recently posted about her experience with customer service. It reminded me of this one, the second post here on FiftyFourAndAHalf.  That was over four years ago, and the world of customer service, and the robots who “service” us has not improved.

*     *     *

Automated telephone answering systems are responsible for the 40% increase in psychotic events over the past 15 years.

That’s my theory, anyway. My hypothesis. I’m not sure how to prove it, but it is true. My secondary hypothesis is that all incidents of domestic terrorism are directly tied to automated telephone systems. The FBI should investigate.

Personally, I become psychotic each and every time I have to press 1 for this and 2 for that. I’ll cut them a break for language, though. I have no problem pressing 1 for English. People need to grumble in their native tongue. Spanish speakers should have that right too.

But in fact, nobody gets to bitch. We just press 1 or 2 respectively and listen to additional options, none of which are what we want. None of the prompts come even close to what really want. None of them says “Press 4 to scream at a human.”

I become progressively more apoplectic with each and every telephone prompt. Eventually, with perseverance, I finally get a person. And by the time I do, that person on their end of the telephone is thinking long and hard about their career choice.

It’s not their fault. I always tell them that. I know it is true. But that fact doesn’t alleviate any of my anger at the time I have spent just to get to them. And nine times out of ten, the human I have reached is the wrong human in the wrong department and usually in the wrong country. I must start again. My psychosis soars along with my blood pressure.

There is even one telephone prompt voice that makes my blood boil. I call her Sybil. Sybil is everywhere: at my cable company and my power company and a couple of the banks I briefly considered doing business with until I heard her speak. She is young, chatty. She pretends to be my friend. She is not my friend. I do not want to be friends with a telephone prompt. I do not want to talk to her. I do not want to do anything she asks of me. And I really do not want to press her buttons. She is pressing mine. Remotely.

On average, after approximately 5 different prompts I am invariably led to a dead end where I have the same four original choices, none of which remotely fulfilled my need at the start. Or, if somehow one of the choices would work, I am promptly disconnected. I must start again with Sybil.

I am pretty sure the cost savings in terms of personnel is not worth it for businesses. Often by the time I am done with a call about this or that, I am ready to destroy the building. And if all your customers feel that way—and they do–perhaps you should rethink your policy.

One minute with a person early on and my problem would have been solved, amicably, and I would be a satisfied customer. Instead, an hour later, I would give all that I own for a battalion of similarly psychotic customers who would help me storm company headquarters and pin down just one human for us to yell at in turn. But by the time my turn comes, of course, I will have forgotten why I want to yell at them. And then I’ll have to talk to Sybil again.

I know, I just posted this video. But you gotta admit, it fits.  Besides, it’s my damn blog.

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I am NOT Joseph McCarthy. Really!

The history surrounding the history of Joseph McCarthy, the late Republican senator from Wisconsin, is enough to make a “freedom of speech” lovin’ woman like me shudder.  I’m sure it is no coincidence that Senator McCarthy died right after I was born.  He wouldn’t have stood a chance against me once I hit grade school.

Anyway, for my foreign readers, Senator McCarthy was a nasty, paranoid piece of work.  Here’s Wikipedia’s take on him:

Beginning in 1950, McCarthy became the most visible public face of a period in which Cold War tensions fueled fears of widespread Communist subversion.[1] He was noted for making claims that there were large numbers of Communists and Soviet spies and sympathizers inside the United States federal government and elsewhere. Ultimately, his tactics and inability to substantiate his claims led him to be censured by the United States Senate.

The term McCarthyism, coined in 1950 in reference to McCarthy’s practices, was soon applied to similar anti-communist activities. Today the term is used more generally in reference to demagogic, reckless, and unsubstantiated accusations, as well as public attacks on the character or patriotism of political opponents.[2]

I also learned that McCarthy was equally ruthless at “outing” gays.

Two peas? Google Image

Separated at Birth?
Google Image

When McCarthy claimed that someone was a communist, generally speaking, it ruined his/her life.  There were many innocent victims of McCarthyism, whose professional and private lives changed.  Folks were fired, not hired, scorned. It impacted people in government, industry and in the arts.  Many of us have heard of the folks in show business in particular who were charged.  And anybody who had had any dealings with the Soviets was fair game.

We all like to think that we would never cast spurious allegations against anyone or anything on our planet.  We all like to think that we are good, kind souls, who would never malign anyone unjustly.  That we would never spread rumors or false charges.

Friends, yesterday I learned that I had done just that.  I “red-baited.”  So while I can ‘splain, I must set the scene.

John’s sister sent us a link to a video:

Naturally I wrote back because I love animal videos, they make me smile.

It was only the next day, when deleting emails from my phone, that I learned of my crime.  Because instead of typing “He’s So Cute!” as I had intended, instead  I maligned that little guy.  Accused him unjustly.  Probably ruined his new life for ever:

“He’s a Soviet,” I, courtesy of spell check, responded.*

Fortunately, John’s sister does not succumb to hysterics.  Or to the politics of fear.  Or to spell check.  In fact, she gave me the benefit of the doubt when I confessed my crime to her.

I was scratching my head.  I thought, is this some old Russian film and Elyse recognized it?

For the record, please let me state that I have no inside knowledge of the political leanings of this moose, any members of the baby moose’s immediate family, or indeed, I have no information about moose politics in general.  May I also state, unequivocally, that I have never actually seen a moose in the wild.

Lastly, let me state that as a reasonably well-informed individual, I also know that the Soviet Union is no longer a union, and even the folks in the former Soviet Union are not soviets.

 *Clearly, there are communist infiltrators at work at spell check.  We must seek them out and destroy their lives.  Let’s get Ted Cruz on it.

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It’s a Frog’s Life

Recently, a close friend/relative was diagnosed with a chronic disease. He’s pretty miserable.

It’s a hard thing to accept, that diagnosis. To find out that you have something nasty that you don’t want, and it’ll always be with you. Gee Willikers, who the hell do you thank for that?

Still, having had a chronic disease for forty years, I’ve learned a thing or two that I can pass along.

I’ve learned that basically, it’s a frog’s life.  Yup.  A while ago I figured out that living life with a chronic disease simply means you’re a frog.

You don't look like a frog! Google Image

You don’t look like a frog!

You see, most of the time, life is normal. You hang out in the pond with your family and friends. You eat bugs which is gross, of course.  But still, life is good most of the time.

Contrary to popular belief, flies are delicious!

This pond has an all you can eat buffet!

But naturally, life isn’t quite that easy. It isn’t quite that easy if you don’t have health problems. But if you do, well, you have to pay attention to what happens to you.  The Devil is in the details.  Actually, the devil is in the damn symptoms you probably think aren’t worth bothering with.

You have to watch out for pot. Pots. You have to watch out for pots.

Huh?

Oh surely you’ve heard about frogs and pots!

No?  Let me rekindle that image.

Rumor has it* that sometimes someone (an asshole no doubt) puts a poor, unsuspecting frog into a pot of boiling water. The frog (being smarter than the average bear) immediately jumps out. Of course s/he does! It’s painful! If s/he doesn’t, well, we won’t need to worry about that frog’s gender much longer.

Shit!  THAT HURTS!

Shit! THAT HURTS!

Sometimes with a chronic illness, you get really sick. It’s dramatic, debilitating. It sucks.  And generally, the reaction is to JUMP!

Jump!  To the phone to call the doctor. Jump!  To call the nurse. Jump!  To call my husband. Jump!  To scream to heaven for my mother (because, in spite of the fact that she is in another realm, when something hurts, I want Mooooooooooooooom!). Jump!  To call my sympathetic friends.

Hell, I’ll call whoever will come and help me. Because the water in that pot is too damn hot; I must react. Whatever it takes. I then follow the advice I’m given, and feel better. Much better.

Sadly, it’s not always easy being green.  Or having a chronic disease.

You see, sometimes, the frog ends up in a pot of cool, refreshing water. And then, dammit, that same  asshole turns on the heat.  The results ain’t pretty.

Shit

Shit

Twice in the past few years, I’ve found myself hanging out in that stupid damn pot after someone turned on the gas (sometimes literally). In retrospect, it seems idiotic of me.. Me! The expert patient, with 40 years of practice!  It seems so obvious. But day to day, really, it is not at all clear that the water I’m in has heated up so much that, well, getting out just doesn’t seem worth the effort.

Because, you see, when you have a chronic illness, there are little things that creep up, little pains that are really nothing. Nothing at all.  Certainly nothing to complain about.  Nothing to worry about. Nothing to mention to that person on the other side of the bed.

symptom-creep

Just as surely, it’s nothing worth calling the doctor about. Nothing even worth remembering during those routine visits. Nope, it’s all good.

But then suddenly, unexpectedly, you realize that that little ache, that pain that started off so mild, that has stayed with you and built up.  Day by day. Suddenly it becomes unbearable.

So, I thought of what advice I should give to my poor depressed friend.

Pay attention to your symptoms. If you have an acute problem, jump out of the pot. Call your doctor.  Duh!

Pay attention to your symptoms. If something little seems hardly worth mentioning – JUMP ANYWAY!!! JUMP OUT OF THE DAMN POT!

More specifically, call your doctor. Let him or her know what is happening. SQUEAK! I know that’s what mice do, but I’m sure frogs squeak too,when they have to, too. It may be nothing, in fact, it probably is. But mention it anyway.  And if it is something, there may be help closer to hand than you think.

The two times I stayed in the pot?

The first time I didn’t want to go on a medicine my doctor thought would help me; I read too much.  The day after my first dose of that medication I was nearly pain free.  Gradually, I had been barely able to walk, sit or stand. I have a good doctor but I didn’t want to follow her advice.

The second time, I was somewhat less stupid.  I was away, and developed a painful skin condition, that started up slowly.  It was no big deal.  NBD at all.  Until, after a couple of weeks, it was.  When I talked to my doctor, she made a simple recommendation.  I followed it and the pain went away.

I’ve lived with Crohn’s for 40+ years. And you know what I’ve learned? Find a good doctor, and listen to him or her.  Then just float along as best you can.

Because except for eating bugs, a frog’s life is pretty damn good.

* When I was looking this up on my bible, Wikipedia, I learned that this whole “frog in the pot” thing may not be precisely true. It may not be that a frog will just hang out until it dies while the water heats up. Fuck you Wikipedia. Way to ruin a good metaphor. Go eat bugs, Wikipedia.

All images are from Google.  I leap in your general direction, Google images!

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There IS a Difference

Periodically, I take some heat here at FiftyFourAndAHalf for being one sided in my political commentary. For not saying nice things about the GOP.  There is some validity to those charges.  My bad.

But, frankly, there are loads of folks who write up the other side. I have said that if the Republican Party hadn’t taken Ronald Reagan’s “The Government IS the Problem” quite so much to heart, well, things might be different.  I might be different.

But as things turned out, you see, well, I’m a liberal. An unapologetic liberal.

When I look at today’s GOP (which is very different from the pre-Reagan GOP) I am astonished that there are folks who go along with the things these folks are advocating.  They’re cra-cray!

Only today, Governor and GOP Presidential hopeful Scott Walker announced that he might just have to bomb Iran his first day in office.  You know, before he knows were the bathrooms are in the White House.  The minute he gets near the button, well, he might just push it.

Some newly elected prezes watch a parade and dance at the Inaugural balls. But not Scott!  Nope!  Nope, he will inaugurate his own balls by starting a fucking war.

Where the hell do you think I got this one?

Where the hell do you think I got this one?

Even ¿Jeb!, the brother of the last GOP guy to bring us a stupid war, thought that Scotty was going a wee bit too far:

One thing that I won’t do is just say, as a candidate, ‘I’m going to tear up the agreement on the first day.’ That’s great, that sounds great but maybe you ought to check in with your allies first, maybe you ought to appoint a secretary of state, maybe secretary of defense, you might want to have your team in place, before you take an act like that.

Scotty, however, disagreed:

At a press conference after his appearance at the Family Leader Summit here Saturday, Walker was asked if he thinks Bush is wrong. “He may have his opinion. I believe that a president shouldn’t wait to act until they put a cabinet together or an extended period of time,” Walker said.

“I believe they should be prepared to act on the very first day they take office. It’s very possible – God forbid, but it’s very possible – that the next president could be called to take aggressive actions, including military action, on the first day in office. And I don’t want a president who is not prepared to act on day one.

This is not a man who thinks he might have to react to a 9/11-like attack. This is a man with no military experience except the fucking Boy Scouts, And he is planning to go to war on January 20, 2017.

Does this make you feel safe? Secure? Like your children and your children’s children will be hunky dory?

Personally, it gives me a feeling of déjà vu:

Photo Credit;  My memory and Google Image's

Photo Credit; My memory and Google Image’s

Contrast that with the Democrats. They just negotiated an historic agreement to avoid war. To see what we can do to not destroy the planet. Well done, Blue Team!

Wendy Sherman, Undersecretary of State for Political Affairs who was involved in the negotiations, described what happened after the deal was concluded. After the cameras and the reporters were gone.

[E]ach of the foreign ministers of the P5+1 group – the U.S., Britain, France, Russia, China and Germany – and Iran “made a statement about what this meant to them.”

“All of the remarks, by all of the ministers, including [Iranian Foreign] Minister [Javad] Zarif, were very moving, because it was private, and it was about what this deal meant to them.”

But the last spot was reserved for John Kerry.*

“When I was 22, I went to war” – [Kerry said] before choking up.

“He couldn’t get the words out,” [Sherman] recalled. “And everybody was completely spellbound.”

Kerry composed himself and continued, “I went to war and it became clear to me that I never wanted to go to war again.”

Do you have kids?  Grand kids?  Siblings who might be called upon to fight?  Which side should you be supporting?

So I am unapologetic about supporting the folks who believe that before going to war, they should work for peace.

I had the poster.  I had the necklace.  Google has the image.

I had the poster. I had the necklace. Google has the image.

* Kerry would have made a fine president.

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The Hit Single

The other day when I rudely posted a link to one of my old blog posts in a comment on Art’s blog, Pouring My Art Out, I started chatting with my blogging buddy Trend, of TrentLewin.com about that piece.  I told him that in an exercise for my memoir writing class, I had to write the same story from two different points of view.  Trend and I figured it would be fun for me to post both pieces.

So tonight, I am re-posting the story of how all my youthful dreams came crashing down on me in a broom closet. Tomorrow night, I will tell the same story, from someone else’s side.

This exercise was really helpful in the class, by the way.  It helped me look at the same story I’d told for years, but with new eyes. And it was a lot of fun to imagine the other side.  Without further ado, here it is:

Door Number Two!

The thing about dreams is that the crushing, the squelching, the termination of them is so much better in retrospect than when it actually happens.

At 17, I just knew I was going to be an actress.  A stage actress (because, don’t cha know, film work is not true acting. ) And I made that choice even before I realized that the camera brings out the psycho in me.

Now, I was very serious about this dream.  Of course I took my high school’s acting classes.  And, all snark aside, they were really good.  The Players were renown throughout the area for the professional quality of its high school actors.  And the accolades were well deserved.

Me?  Was I the star?  Was I the ingénue lead in all the productions during my high school years?  Was there a reason for my hubris?  Did my classmates look at me, remember my face and say to each other “someday we will remember when the very highly talented Miss Elyse went sledding outside our Algebra class (with that other fab actress, Ray) when she was supposed to be writing her math problems on the blackboard – because now,” sigh, “she’s a STAR.”   Oops, no, I mean they’d think “because now she is a highly successful stage ACTress.”

Uh, no they didn’t.  I was invariably an extra in those acclaimed productions.  At best I got a line or two. But I had heart.  And in the theatRE, that’s all you need, right?

There are no small parts, only small actors.”

Well, I was NOT a small actor.  I just got small parts.  And I was short and thin.  So I was small.  Shit.

But I DID get an audition. Yup!  I had an audition in April of 1974, the spring of my senior year, for the Central School of Speech and Drama, an acting school in London.

Google Image because I don't have any pictures of my own.

Google Image because I don’t have any pictures of my own.

Now, I lived ONE hour outside of New York, so training in NYC might have been a wee bit easier to manage.  But hey, this was a dream, remember?  And I wanted London:  The Globe, The West End, Masterpiece TheatRE (even if it was done on film, it didn’t seem like it). I was ready to take the first step in my path.

My audition was held in a building at Yale University, which in itself was pretty intimidating.

I performed my comedy bit first, a monologue from a comedy so obscure that I have blotted it totally from my brain. I sang “Adelaide’s Lament” under the guidance of my friend Sue, who actually played Adelaide in our school’s production of Guys and Dolls.

I delivered my Juliet speech – hey, what do you want, Lady Macbeth?  I was 17!!!  I chose one that is rarely performed, the one where Juliet is about to take the sleeping potion and is seeing her cousin Tybalt’s ghost:

O, look! methinks I see my cousin’s ghost

Seeking out Romeo,

That did spit his body Upon a rapier’s point:

Stay, Tybalt, stay! (I loved that line)

Romeo, I come! this do I drink to thee.

I drank the potion and collapsed on the floor in the best Juliet evah.

I was a much better Juliet than Marsha Brady. Much.  Of course, there are no Google Images of me.

I was a much better Juliet than Marsha Brady. Much. Of course, there are no Google Images of me.

I thanked the three faculty judges, repeated my name, made sure they had my completed application and my picture (although how could they forget me?)  I turned and walked to the door to leave.

Only there were two doors.

I opened the one on the right, walked through it and closed the door behind me.

It was a broom closet.

What do I do now, I wondered.

There was no script.  No stage directions.  No help of any kind.  I considered staying in the closet, but knew that eventually I had to exit stage left.

After a minute that lasted forever, I re-opened the closet door and slunk out, saying a line I haven’t heard in too many successful plays:

“That’s the broom closet.”

I opened the other door and left the room, closing my dream back in the room with the judges.

I know that if I’d just gone out singing and dancing, well, this chapter would be the opening scene of my life story. Maybe it still is.  Cause it hasn’t been at all bad.

`

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My Candidate for President — 2016

I have a pretty good track record in choosing Presidents.  Sometimes, I’m way ahead of the game.  I decided in 2004 that I wanted Obama for President.

Obama at the 2004 Democratic Convention

Obama at the 2004 Democratic Convention (Google Image)

Sadly, I didn’t notice him on the ballot for a while.

This time around, I haven’t been able to decide. Hillary?  Bernie?  There are things to recommend each of them.  So what is a good citizen to do?

Well, today I have my answer.  I know who I’m going to vote for. I know who I will work for.  I know who will solve one of the major problems the world faces today.

Please join me in supporting the candidacy of Donald Trump:

Google Image

Google Image

Because Donald Trump stated the following:

Donald Trump says if he gets elected president, he would have to change his hair style because he wouldn’t have time to maintain it, as he would be working his butt off in the White House.…[Emphasis added]

The world will be a far, far better place.

*     *     *

I found this, along with a zillion other brilliant pictures at The Last of the Millenniums.  He’s got a gift for finding the really fun stuff.

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Not Our Heritage

Like many of us, I’ve been wondering what I should say since I woke up Thursday morning to the news of the latest gun massacre, this time, in Charleston, South Carolina.

I often feel like I’m beating a dead horse here at FiftyFourAndAHalf.  Do you really need me to go off on another rant about sensible gun laws?  I didn’t think so.

Still.

There is plenty of outrage on so many levels  with this latest shooter.  The deed itself.  The fact that he sat in church with his victims for an hour and then killed them.  The after-the-fact suspicions of his friends that he had been planning this for a while and nobody spoke up.

There is plenty of outrage with the idiotic reactions on the part of just about every member of the GOP, particularly their presidential candidates. They stammer.  They point the blame on other things — Rick Santorum says it’s a “War on Christians” (huh?); Rick Perry says it was the fault of Big Pharma (huh?).  Jeb! says he just doesn’t know if racism played a part — in spite of the words of the shooter that he wanted to start a race war.

But I save my greatest outrage for Senator Lindsay Graham.  He hemmed and hawed at first.  And then he said it.

“The Confederate Flag,” Senator Graham said,  “is who we are.”

And you know what?  Lindsay Graham is nothing if not consistent.  Worse, he speaks for a whole swath of folks who still believe in the principles of the Confederacy.  Who believe in the symbol of the Confederacy, the Stars and Bars.  The symbol of slavery, of racism, of bigotry.  The symbol of resistance to integration.  The symbol of hate.

Senator Graham speaks for folks who didn’t get the news:

Google Image

Google Image

These folks have clung to their racist beliefs.  Their strong belief held fast in the 150 years since the Confederacy lost, in the mistaken idea that African-Americans, blacks, Negros, colored folks (depending on the era we’re talking about) weren’t “created equal.”

With all I’ve read in the last two days, one article, The Confederacy is Not Our Heritage, really struck home with me.

First, Mr. Sumner put to rest the lie that the states seceded over “States’ Rights”:

The Confederacy was launched not on a platform of slavery, but on a foundation of racism. That it maintained slavery as an institution was a feature. That it upheld racism was the design. Read the words of Confederate Vice President Alexander Stephens, speaking at the Athenaeum in Savannah, Georgia:

The new Constitution has put at rest forever all the agitating questions relating to our peculiar institutions—African slavery as it exists among us—the proper status of the negro in our form of civilization. This was the immediate cause of the late rupture and present revolution. Jefferson, in his forecast, had anticipated this, as the “rock upon which the old Union would split.” He was right. What was conjecture with him, is now a realized fact. But whether he fully comprehended the great truth upon which that rock stood and stands, may be doubted. The prevailing ideas entertained by him and most of the leading statesmen at the time of the formation of the old Constitution were, that the enslavement of the African was in violation of the laws of nature; that it was wrong in principle, socially, morally and politically. It was an evil they knew not well how to deal with; but the general opinion of the men of that day was, that, somehow or other, in the order of Providence, the institution would be evanescent and pass away. … Those ideas, however, were fundamentally wrong.  They rested upon the assumption of the equality of races.  This was an error. It was a sandy foundation, and the idea of a Government built upon it—when the “storm came and the wind blew, it fell.”Our new Government is founded upon exactly the opposite ideas; its foundations are laid, its cornerstone rests, upon the great truth that the negro is not equal to the white man; that slavery, subordination to the superior race, is his natural and moral condition.

. . . look with confidence to the ultimate universal acknowledgement of the truths upon which our system rests? It is the first government ever instituted upon the principles in strict conformity to nature, and the ordination of Providence, in furnishing the materials of human society. Many governments have been founded upon the principle of the subordination and serfdom of certain classes of the same race; such were and are in violation of the laws of nature. Our system commits no such violation of nature’s laws.

So much for States’ Rights.  That, like the Glory of the South (and proclamation that “The South Shall Rise Again!”) is a myth, belied by these words.

The author grew up in Kentucky surrounded by the vestiges of the Civil War.  Here in my adopted state of Virginia, they surround me as well.  But they are not the vestiges of a defeat and the lessons that should have been learned from it.  No, they proclaim the heroism of the Generals, the glory of the battles, the fierceness of the Rebel yell.  Here in Virginia, there is a state holiday in January — Lee-Jackson Day.  A couple hours south of here is the Stonewall Jackson Shrine.  All proclaim the glory of the Civil War, as if it, and the reasons behind it, were — and still are — worth fighting for.

If you don’t know the history of who won and who lost, well, you’re not going to find it in the South.

As Mr. Sumner says:

The Confederacy is not my heritage. It’s not anyone’s heritage. The Confederacy is our shame.

[…]

Is it part of our history? Yes, it is, to our everlasting shame. It’s a part of our history the same way that the apartheid state is a part of South African history. It’s a part of our history the same way that the Nazi Reich is a part of German history. It’s a part of our history that should embarrass us.

It’s the part of our history in which traitors who not only didn’t believe in the American union, but also didn’t believe in the basic ideals of America, formed a state whose core was nothing less than pure racism.

It should be no more acceptable to wave a Confederate flag in the United States than it is to fly a swastika. No more acceptable to proclaim yourself sympathetic to the Confederate cause than to proclaim yourself a supporter of ISIS. There is no moral difference. None. These are the banners of the enemies of our nation and of our ideals—enemies whose existence is based on inequality and subjugation.

President Obama is right.  It’s time to put the Stars and Bars in a museum.  It’s time to end the hate.

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